The Multifamily Journal

Nearly every operator uses resident surveys to collect feedback, track satisfaction, and compare property performance across communities. But somewhere along the way, the industry began treating surveys as scoreboards instead of what they were meant to be: operational improvement tools.

Quarterra, an industry-leading multifamily development and investment management firm, announced the groundbreaking of its latest apartment community, Aldea, in Murrieta, California.

CAPREIT, a fully integrated real estate operating company responsible for the ownership and management of more than $6 billion of multifamily assets in the U.S., today announced it has hired industry veteran Harlan B. Krichman as President of Property Management.

SmartRent, Inc., a leading provider of smart communities and smart operations solutions for the rental housing industry, today announced the launch of Virtual Intercom, a reenvisioned, browser-based entry management system.

Quarterra, an industry-leading multifamily development and investment management firm, today announced the appointment of Jordan Calaguire as Chief Investment Officer. This appointment further strengthens Quarterra’s investment capabilities and affirms the company’s commitment to deliver differentiated capital solutions through the development of high quality multifamily housing nationwide.

Multifamily's top storylines this week are pet-inclusive housing, sport-anchored communities, bridging the affordable housing financing gap, Quarterra's ARCA welcomes first residents, Chicago's rental overhaul, renter demand holds steady, PetScreening and Yardi partner to transform policy management, SmartRent's new smart thermostat climate function and tech's affect on job satisfaction.

Even properties that fashion themselves as “pet-friendly” often only fit that description on the surface. Savvy property owners, however, see an opportunity to bolster pet-friendliness and create a strategic advantage.

The all-in-one solution can be appealing. Fewer vendors, fewer contracts, fewer phone calls, and (ideally) fewer problems. Waste management, package management, pest control, and offsite storage; all those services with one number to call. The attraction is undeniable, the reality is never as good as the dream.