Reviews vs. Resident Insights: Why Methodology Matters

When grounded in strong methodology, surveys provide a reliable lens into what residents truly value and where communities can improve. By reclaiming the integrity of surveys and applying them thoughtfully, operators can move beyond surface-level online scores and turn resident feedback into significant, actionable insight.

Disconnected Data Limits AI’s Impact in Multifamily

As AI-powered solutions continue to proliferate in the multifamily housing industry, operators are recognizing the limiting factor in their AI strategies: disconnected data. While multifamily does not lack for actionable metrics, the traditionally siloed structure of pricing, leasing, budgeting and maintenance systems effectively fragments property data.

Industry Trends Report | Week of May 25

Multifamily's top storylines this week are CMC appoints Wendy Simpson president and CMO, concessions masking distress, LA's next mayor and ULA measure, fighting NIMBYs, Fed benchmarks to watch, coworking spaces, student housing social media, the AI job apocalypse and smart building supply chain issues.

Industry Trends Report | Week of May 18

Multifamily's top storylines this week are Ally Waste CEO named to Waste360's 40 Under 40, AvalonBay and EQR merge, private credit lenders, career advice, a judicial standard for resident appeals, office conversions set to spike, SmartRent promotes Bansi to COO, effective texting to residents and Apartmentalize 2026.