As more communities become pet-friendly, operators have started tapping tech solutions to address some of the pain points that accompany being pet-friendly and enhance the experience for pet owners, non-pet owners and onsite teams alike.
The top storylines in multifamily this week are automation and centralization, getting ready for EV charging, avoiding team burnout, tight market brings bidding wars to multifamily, the increase of ESG in multifamily and paying rent to evicted residents.
Requiring proof of renters insurance is standard procedure when a new resident signs a lease. Regardless of their proof of insurance at the time of move-in, many residents either cancel or choose to let it lapse, figuring they can live without it and cut an additional cost, or simply forget to renew it.
The top storylines in multifamily this week are dog breed’s minimal effect on behavior, labor shortages for leasing and maintenance teams, preparation for the 2022 hurricane season, office designs that help with lease conversions, and having bots deliver bad news.
Automation within a centralized leasing model creates onsite efficiencies, better assists leasing teams in fielding leads and frees up time for them to establish meaningful relationships with prospective renters and residents. It also creates better customer experiences.
The top storylines in multifamily this week are supporting and optimizing onsite teams, technology to make leasing teams perform better, planning and implementing EV charging stations, the barrier and regulation cost in development and creating better experiences in affordable housing.
The top storylines in multifamily this week are sustainability becoming a resident requirement, the next wave of CRM capabilities, remote work amenities for residents, revenue recovery, AC maintenance, and rolling out the welcome mat for pets.
Even in the digital leasing environment of today, prospects still desire authentic human connection. While high-performing leasing teams do deliver exceptional customer service, their customer engagement recipe has a secret sauce—automation technology.
The work-from-home boom has given residents more of a practical approach when seeking amenities, and co-working spaces, private workstations, reliable Wi-Fi and conference rooms are often more important than a panoramic rooftop view.
The full-time air-conditioning season is approaching, particularly in the red-hot (pardon the pun) Sun Belt states where apartment growth has been steadily climbing (think Phoenix, among other markets). What is an apartment operator to do?