Customer Service

Student Housing Outlook

The benefits of a third-party package management solution may not be greater anywhere than in student housing. The revolving student population, short-term leases and high package volume create challenges beyond the typical issues faced at traditional multifamily communities.

Industry Trends Report | Week of January 22

The top storylines in multifamily this week are the post-holiday package rush, human trafficking, changing resident preferences, tech trends this year, naming communities to boost SEO, Cushman & Wakefield partners with Microsoft, the surge in rental fraud, source of income laws and cap rates.

The Package Rush Isn’t Over Yet

The 2023 holiday season witnessed a significant uptick in online retail sales. As the new year unfolds, property managers find themselves at the forefront of managing the aftermath — another surge in package deliveries pushed further by heightened demand for essential and practical purchases.

Fetch Solves Package Problems for Student Housing

Fetch announced an initiative to solve the unique package management issues facing student housing operators. Multifamily operators with both market rate and student housing communities in their portfolios estimate their student housing properties receive between 30% and 50% more packages.

Industry Trends Report | Week of January 15

The top storylines in multifamily this week are what traffic solutions teach us about parking, the multifamily reckoning, 2024 resolutions, maximizing revenue streams, marketing challenges for the year, background checks, rental housing and the 119th Congress, forever renters and the inflation report.

Industry Trends Report | Week of January 1

The top storylines in multifamily this week are unlocking revenue potential, maintenance and the customer journey, being pet-friendly, resident financial wellness, things not to do in 2024, TikTok and Gen Z, surviving the supply surplus, multifamily investment and the expansion of Disney Storyliving.

Industry Trends Report | Week of December 18

The top storylines in multifamily this week are holiday package management, preventative maintenance costs, pets and revenue, 2024 tech trends, rent collections process, student housing challenges,seniors and housing, Flow's first community and Fannie Mae revises housing figures.