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By aligning the structure of the rewards program with the specific needs and wants of residents, multifamily leaders can create a living environment that feels less transactional and more like a partnership. This alignment is crucial in today's market, where renters have more choices than ever before and…
Reputation management and online reviews can be a huge burden on time and resources. What we do know is that reviews have a direct impact on the renter’s decision to lease, renew and recommend a property. This episode unpacks the most important amenities and features that affect online…
A Domuso survey administered at the 2024 NAA Apartmentalize conference found that an overwhelming majority of respondents – 92% – believe that reward programs can be beneficial to their communities. In fact, 40% of surveyed leaders have already implemented such a program.
The top storylines in multifamily this week are e-commerce and the package surge, setting workplace boundaries, maintenance issues and substitute housing, parking and resident satisfaction, using AI to streamline, medical services as an amenity, apartment affordability, inflation at three-year low and Freddie Mac's new CEO.
In the demanding world of property management where no two days are alike, establishing boundaries is not just about safeguarding personal space; it's about maintaining professional integrity, ensuring work-life balance, and promoting a healthy workplace culture. Drawing clear boundaries helps in managing these responsibilities effectively while avoiding burnout.
The front door has become the new point of sale, and e-commerce has experienced unwavering growth. Multifamily communities face an unprecedented challenge. The once-simple task of receiving a package has transformed into a complex logistical operation that can overwhelm onsite teams and diminish the resident experience.
With more than 30% of residential communities suffering from parking pains, it's a no-brainer to navigate these parking pitfalls toward smoother satisfaction rates. During planning and budget season, when the weight of cost-intensive solutions feel heavy, consider three steps to solve parking without additional investment.
The top storylines in multifamily this week are high-speed internet and reliable cell reception, mystery shopping, fall package surge, finding lost pets, managed WiFi, marketing's growing influence in decision-making, Sun Belt growth and how the potential Fed rate cut will affect multifamily.