All the multifamily news you need
Rewards motivate residents to continue engaging in business-aligned, positive behavior, and a points-based cash-back program makes them happy to pay rent or refer someone to a community. When residents are happy, they will let others know either by way of an online review or word of mouth.
Technology can help solve many aspects of the new resident experience, but ultimately having an onsite team member show the renter their new home, answer any questions they have and provide a welcoming environment is most important.
Over the past 14 years, Mill Creek has also been acquiring properties — just at a much slower clip than it had been building them — primarily through one-off joint ventures. The firm does have a discretionary value-add fund, which it has used to buy four properties.
Everyone loves rewards, especially when they get them for doing things they do every day. Ron Klein, Head of Product for Domuso, joins hosts Matt and Courtney to discuss how rewards programs create happy residents by growing the appeal of a property, increasing on-time payments and reducing turnover.
Grace Hill announced that the company won the 2024 NAA Excellence Award in the Supplier Company of the Year category. Grace Hill was selected based on its ability to adapt to the shifts in the multifamily industry landscape and provide its clients with the most comprehensive solutions.
The top storylines in multifamily this week are the benefits of assistance animals in a community, approaching technology, combatting package theft, disappearing parking minimums, simplifying centralization, proptech roundup, San Jose waives building fees and rent growth may affect interest rate cuts.
Zark Parking Solutions announced that the parking solutions provider has experienced more than 300% growth in 2024. The company also completed the launch of a responsive web app that guarantees access to Zark from anywhere on any device and at any time.
For those of you plugged into the world of parking, you may have noticed a significant shift in the attitude toward parking in cities across the country. Hundreds of municipalities and two states have begun moving away from their current off-street parking regulations.