Centralization quickly became one of the biggest post-pandemic buzzwords in the multifamily industry, but explaining it can be a challenge. That’s because it can mean different things to different organizations and can be implemented in a multitude of ways.
The top storylines in multifamily this week are retaining residents through choice, ESG, emergency response for residents, centralization, data-based decisions, tech for reducing burnout and turnover, operational efficiency challenges, Q4 deals and economists distort the record on rent control.
The top storylines in multifamily this week are apartment transactions, pressure on PMs to maintain profits, residential conversions, maintenance centralization, paths to efficiency, tips for effective reputation management, home-buying pessimism and the Fed unleashes a 10th interest rate hike.
In the name of efficiency and improved customer and associate experiences, many operators are centralizing leasing and maintenance. Firms that have undertaken the centralization plunge detail how they’ve structured their operations, along with their successes and challenges.
The top storylines in multifamily this week are acting on centralization, balancing automation in multifamily, data and business intelligence, emerging leasing trends in the coming year, the ways multifamily can give back and the White House rental rights proposal.
Once you’ve completed a centralization assessment and constructed a roadmap for the resident experience, it’s time to choose when to automate, centralize and utilize third-party services. It’s the junction where you decide how you will delegate service to prospects and current residents.
The top storylines in multifamily this week are creating a happy and productive team, the ingredients of centralization, marketing a community to multiple generations, team leadership, the 2023 forecast for multifamily and the importance of curb appeal in reputation management.
The top storylines in multifamily this week are the difference between pet-friendly and pet-inclusive, rebranding in 2023, centralization preferences and playbooks, the changing rules of operating efficiency, upcoming trends and tech and the best metros to make money in multifamily.
When technology is deployed in the multifamily industry, it often pertains to streamlining nuances of the leasing journey. Tech is also utilized to automate repetitive tasks, such as sending timely reminders to prospects and prepopulating forms for which information is already available.
The top storylines in multifamily this week are using tech for more efficient construction, why centralization is not one-size-fits-all, empowering teams with proptech, using mushrooms to decarbonize construction waste, Q3 multifamily data and the cost of pet waste.