The off-site package management solution for apartment communities, Fetch, has surpassed the 5 million mark in direct-to-door package deliveries nationwide. The milestone illustrates not only Fetch’s exponential growth, but also the continuation of e-commerce’s influence.
Package management had become a growing concern for apartment communities, even before “safer at home” and “quarantine” became a part of our everyday life. But the pandemic triggered an irreversible trend for consumers, who now rely on e-commerce for even their most basic needs.
Fetch, an off-site package solution for multifamily communities, predicts that the onslaught of packages will be a lasting effect of the pandemic. Year-over-year package numbers increased by 39% in March and 48% in April, but then skyrocketed 58% in May and 63% in June.
With more residents spending more time at home during the pandemic, and fewer venturing out to the store for basic supplies, operators have been faced with a flood of packages that has made every week feel like the holiday rush, turning every day into Parcel Armageddon.
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From June of 2019 to June 2020, package volume per unit at multifamily communities increased by 59%. In May, renters at those properties averaged more than 10 package deliveries per apartment home, surpassing online holiday shopping levels from 2019.