by Christine Serlin

While online shopping has become the norm for apartment renters—purchasing tires, mattresses, rugs, and even goldfish for delivery—the COVID-19 pandemic has accelerated the volume of packages arriving daily at multifamily communities across the nation. Looking ahead to the holiday shopping season and beyond, that volume is not expected to slow down.

“We jokingly say it’s Black Friday everyday right now,” says Donna Logback, head of marketing at Package Concierge. “These sustained levels have been greater than holiday levels since the pandemic began.”

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