Property Management

Industry Trends Report | Week of March 17

The top storylines in multifamily this week are PredictAP's patent for AI-powered invoice coding, best website features, phygital real estate, diversifying marketing, policies exacerbating affordability, Hamilton Zanze CEO offers insights on multifamily, owners regain pricing power, interest rates hold and rising insurance rates.

Q&A with Kurt Houtkooper

Units Magazine recently had the chance to speak with Kurt Houtkooper, CEO of Hamilton Zanze, a San Francisco-based multifamily investment firm. The company's portfolio currently comprises approximately 125 properties across just under 30 markets. In this interview, we discuss—among other things—Houtkooper's outlook for the apartment industry in 2025.

Industry Trends Report | Week of March 10

The top storylines in multifamily this week are junk fees vs. premium amenities, innovation and technological challenges, utilizing amenities, using genuine stories to drive interaction, smart approaches to EV charging, website hacks that convert, 24 Water Street in Manhattan, new apartments are sitting longer and property management jobs…

The Cost of Errors in Accounts Payable

With the power of AI, organizations can optimize operations, enhance accuracy and reach new levels of efficiency. In an economic climate where bad data is costing businesses millions and manual processes impede productivity, AI tools are leading the way to a smarter, more profitable AP management approach.

Industry Trends Report | Week of March 3

The top storylines in multifamily this week are the benefits of proactive maintenance, 2025 spring leasing preview, how to address the top renter pet peeves, monetizing dormant amenities, how self-service is transforming leasing, why companies need to benchmark, Mill Creek named Development Firm of the Year and lenders…

The Power of Benchmarking

Benchmarking plays a critical role in organizational success, allowing companies to compare business processes and performance metrics to industry bests or best practices from competitors and other businesses. This enables organizations to identify areas for improvement, set realistic goals and implement strategies