by Christine Serlin
Looking to the future, Grace Hill CEO Kendall Pretzer addresses some of the pressing hurdles facing the multifamily industry in technological integration, underscoring their potential to revolutionize operations and enhance the experiences of residents. She also emphasizes the crucial importance of benchmarking and real-time feedback. In her view, these tools are not merely metrics; they represent a way to foster community and engagement among residents, ultimately driving better property performance and satisfaction.
Pretzer also explains how Grace Hill has not only set the stage for growth but has also transformed the way multifamily operators approach their challenges. In 2024, the company took significant strides by acquiring notable firms like The Shadow Agency and Realync, which has enriched its offerings.
Read the full article in Multifamily Executive.