THOUGHT LEADERSHIP
The Cost of Passive Maintenance: Why Proactivity Pays Off
by Alex Mauro
Depending only on reactive maintenance can be a costly mistake. A better way to handle this is by adopting a proactive maintenance strategy that uses technology effectively. Regular check-ups, prompt servicing of appliances and smart leak detectors can notify teams about potential problems before they get out of hand. This approach keeps a property in good shape and boosts resident satisfaction by reducing disruptions and ensuring a safe living space.
Read the article in The Multifamily Journal
2025 Spring Leasing Preview: The Growing Role of AI
by Michael Miller
The multifamily industry is changing rapidly, with artificial intelligence (AI) and technology playing a bigger role as the spring leasing season approaches. Potential renters are doing their homework, using digital tools to explore options. This trend is pushing communities to implement AI solutions that make their processes more efficient.
8 Major Renter Pet Peeves—And How to Address Them
by Jessica Fiur
The top areas of concern in property management include maintenance, parking, noise issues and more. Solutions to these challenges involve improving work order systems, optimizing parking and enforcing noise regulations. By proactively addressing these issues, property managers can improve the resident experience.
MULTIFAMILY TECHNOLOGY
Turning Dormant Amenities Into Opportunities
by Todd Katler
Property managers have a unique opportunity to turn underutilized spaces, such as empty bike storage, vacant clubhouses and unused parking spots, into sources of income. By using technology platforms, they can easily facilitate both short- and long-term rentals for garages, storage units and other rentable amenities. This approach tackles the issues of poor communication and underused facilities, aligning with what today’s residents expect—convenience and flexibility.
Read the article in The Multifamily Journal
How Self-Service Tools Are Changing the Apartment Search
by Andrew Ruhland
Digital innovations, including interactive maps, virtual tours and clear pricing models, are changing how leasing is done. These tools give potential renters real-time access to information, which builds trust and makes decision-making easier. Cutting down on unnecessary questions means leasing teams can prioritize more important tasks.
Achieving Success: The Power of Benchmarking
by Kendall Pretzer
Benchmarking is an effective way for commercial real estate to assess how they’re doing, pinpoint where they can improve and ultimately achieve success. By looking at their processes, strategies and results in comparison to industry leaders or standards, companies can gather important insights about best practices and trends.
INDUSTRY NEWS
Mill Creek Named 2024 Multifamily Development Firm of the Year
by Paul Willis
Mill Creek Residential has been recognized as the 2024 Best Multifamily Development Firm of the Year by the National Association of Home Builders (NAHB) in their Best in American Living Awards. This award celebrates companies that stand out in multifamily development through their innovation, quality and leadership in the industry. Mill Creek is experiencing significant growth, with over 15,500 homes currently under construction in 31 markets across the country.
Read the article in The Multifamily Journal
Lenders Getting Less ‘Scared’ Of Funding Office Conversions
by Sasha Jones
In New York City, the trend of office conversions is on the rise, driven by new regulations and lenders eager to invest. This shift is especially important for property owners who have struggled with outdated office buildings. New initiatives are promoting conversions, which could breathe new life into places like the Garment District and Third Avenue.
Should We Be Worried About the Economy?
by Erika Morphy
Recent economic signals paint a mixed picture for the U.S. economy. The Federal Reserve’s key inflation metric, the Personal Consumption Expenditures (PCE) price index, rose 2.5% year-over-year in January, down from 2.6% in December. Yet, this was countered by a notable 0.2% drop in consumer spending, the largest fall since February 2021.