Reputation management has always been a delicate balance of publicly acknowledging concerns, working to address them and holding your ground when necessary. The process has become a bit more complicated in the multifamily world during the pandemic.
Week of July 19 Brings Welcome Improvement in Multifamily Market
In general, the apartment market has shown fairly steady improvement since its low points early on in the pandemic. Last week, I urged readers not to worry too much until we saw leading indicators like traffic and leases continue to decline over several weeks in a row.
Onboarding During a Pandemic
Onboarding presents a greater challenge in this era of closed offices and social distancing. Edgewood and Vantage’s community managers are great at training new associates when they arrive onsite. The company has a centralized onboarding program to teach new hires the fundamentals.
Industry Trends Report | Week of July 20
This week’s multifamily news headlines: Reassessing Reopenings Due to Covid-19, The Surprising Application of Maps in Multifamily, Three Things Every Apartment Owner Should Consider and Apartment Market Recover Hits a Bump in the Road.
Apartment Market Recovery Hits a Bump in the Road
Traffic and leases were down for a second straight week in most metropolitan statistical areas (MSA), and the national occupancy and leased-percentage rates took noticeable week-over-week dips. The resurgence of new coronavirus cases are part of the explanation.
PetScreening and LMC Announce Partnership
LMC, a leader in apartment development and management with a vast portfolio of luxury apartment homes across the U.S., officially rolled out the PetScreening platform in June. The wholly-owned subsidiary of Lennar Corporation now offers the service across its portfolio.
Security Deposit Legislation — Are We Finally Solving The Problem?
Deposit-related legislation has taken on a new dimension. Governments are passing bills that move away from costly deposits completely. A Cincinnati law says that if an operator requires a security deposit, a deposit alternative or payment plan must likewise be offered.
10 Things About Working With Community Groups
The key to building a rapport with community groups is to engage early. The earlier you engage, the more of their input you can potentially incorporate. By the time you’ve underwritten a concept and obtained investment approvals, it becomes much more difficult to make changes.
How Covid-19 Is Impacting Resident Interest in Phoenix Apartments
Interest in renting Phoenix apartments has picked up since April to make the Valley one of the hottest markets around the country, but experts say those numbers might change depending on what happens next with the state’s rising number of coronavirus cases.
Know the Difference: Household Pets, Service Animals and ESAs
Residents bring three types of animals to apartment communities, and each has a different connotation for onsite teams. The most common, naturally, are household pets. Residents also have emotional support dogs, cats, small birds, rabbits, hamsters, gerbils, and fish.