Property Management

Report Pinpoints Need for Pet-Inclusive Rental Housing

The American Pet Products Association indicates that 71% of U.S. households own a pet, while research by the Pew Research Center found that an overwhelming majority of pet owners, 97%, consider their pets part of the family to some extent. These trends have major implications for rental housing.

When Trash Tanks Your Reputation: The Actual Cost of Overflow

Trash management is a frontline resident touchpoint that shapes the perceptions of service quality, community pride and overall satisfaction. When bins overflow, the impact can be immediate and emotional. Don't fix the problem right away; you can almost guarantee a significant uptick in posts about it.

Too Many Tools, Not Enough Time

Since 2020, an explosion of proptech solutions has helped streamline leasing, automate routine tasks, and unlock data-driven decision-making. But that also has layered on dozens of systems, logins, and workflows—leaving site teams to navigate a more complex, tech-heavy role than ever before.

Industry Trends Report | Week of February 23

Multifamily's top storylines this week are Brickstone's full ownership of The Lodge, move-ins at Modera Rio Salado, Hamilton Zanze Fairways acquisition, towing the Valentine, adapting to industry change, the culture of denial, lessons in utilizing AI, CRE's data fragmentation and brand consistency in emails.

Industry Trends Report | Week of February 16

Multifamily's top storylines this week are the groundbreaking of Mill Creek's Modera Allston, NYC moves closer to rent freeze, overhaul of D.C.'s housing finance, the value of company culture, reasonable accommodations, older renters drive retention, AI's moment in multifamily, discovery funnels changing and the backlash over Ring's surveillance…