Data Management

Reviews vs. Resident Insights: Why Methodology Matters

When grounded in strong methodology, surveys provide a reliable lens into what residents truly value and where communities can improve. By reclaiming the integrity of surveys and applying them thoughtfully, operators can move beyond surface-level online scores and turn resident feedback into significant, actionable insight.

Industry Trends Report | Week of February 23

Multifamily's top storylines this week are Brickstone's full ownership of The Lodge, move-ins at Modera Rio Salado, Hamilton Zanze Fairways acquisition, towing the Valentine, adapting to industry change, the culture of denial, lessons in utilizing AI, CRE's data fragmentation and brand consistency in emails.