Technology

As amenity fees gain scrutiny, renters increasingly seek choice in how they pay for services. Multifamily communities should allow residents to select amenities that suit their lifestyles. Technology can enhance personalization and streamline operations, enabling residents to lease spaces like parking and storage through user-friendly apps.

The top storylines in multifamily this week are app fatigue and convenience, pets and short-term rentals, where affordable housing is needed the most, PetScreening's new AI tool, Travtus and Engrain upgrade Everyday (AI), insurance costs easing, tackling fraud, tech adoption and authenticity in resident communication.

The top storylines in multifamily this week are inconsistent customer service, operators turn to tech parking challenges, four lessons from the LA fires, preleasing starts at Modera Kierland, NIMBYism solutions, rising apartment renewals, resident feedback, 3D printing poised to enter mainstream and refreshing vs. rebranding.

Multifamily operators are shifting from reactive problem-solving to proactive strategies by harnessing resident feedback, transforming surveys from a mere tool into an operational roadmap. Key pain points include tours, maintenance and parking—insights that guide targeted enhancements like shared amenity improvements or parking solutions.

The top storylines in multifamily this week are Zark Series A funding, SmartRent announces new president and CEO, competition indicates ongoing apartment shortage, renters staying longer, value-engineering and costs, hoarding, AI invoice coding, AI takes center stage at Apartmentalize 2025 and steps for lease-ups.

By leveraging AI to solve the root cause of invoice coding challenges, operators can streamline AP workflows, minimizing errors and reducing unnecessary costs. More importantly, operators can strengthen their financial infrastructure, which ultimately enables real-time visibility and supplies the support needed to sustain long-term growth.

The top storylines in multifamily this week are dissecting energy savings, Grace Hill wins four Stevies, outcomes from rent control, rent reporting, finding investment gems, relying too much on automation, data visualization in maintenance, managing your tech stack and the fall of security robots.

If the multifamily industry can implement effective rent reporting programs on its own, the chances increase that the sector can govern itself and not have outside interference from regulatory bodies. What’s certain is rent reporting isn’t a passing trend. It’s here to stay, and operators that offer it…