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Just as residents don’t want to be forgotten about after they move in, new associates don’t want to be thrown into the proverbial fire with little guidance or resources. A proper onboarding experience is critical, particularly in an industry with fierce competition to retain high-performing associates.
As the saying goes, “You never get a second chance to make a first impression.” Nicole Zdeb, Vice President of People Support at Birchstone Residential, discusses onboarding and new hires as well as the importance of having processes in place to ensure a new employee’s success.
The top storylines in multifamily this week are successful onboarding of new employees, business intelligence adoption, plotting a career path in multifamily, boosting property value via water and energy efficiency, increasing labor costs and attracting aging millennials.
Hiring key employees is top of mind for most company leaders, who have been having a hard time filling open positions during the Great Resignation. So when new employees are finally brought aboard, welcoming them and helping them have a smooth transition is more important than ever.