by Nicole Zdeb
The new associate arrived for her first day at the property, accompanied by the telltale set of nerves when starting a new job. She knew what her duties entailed on a macroscale but still had much to learn about the day-to-day workflow and nuances of the organization.
She was greeted in congenial fashion by many of her new coworkers, although many of them quickly returned to their daily tasks. Upon sitting at her desk in the leasing office, she realized that no clear instructions were present regarding which tasks she should begin with or prioritize. She asked questions to numerous team members—who all answered politely—but she couldn’t help but feel she was interrupting them from their obligations.
Although this experience isn’t representative of how things should unfold for a new associate, whether at an entry-level property position or anywhere up the ladder, it’s all too common. In a people-centric business such as multifamily, it borders on unacceptable.
Read Nicole Zedeb’s article in the Multifamily Executive.