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There's no doubt that residents consider customer service quality a primary factor in their lease renewal decisions. Yet, many owners and operators face significant challenges in delivering consistent service, leading to high resident turnover rates that can severely impact the bottom line. Delays, gaps and inefficiencies remain critical…
Parking has long been a pain point in multifamily housing, often leading to resident frustration and operational headaches. Some property operators are rethinking traditional parking approaches to improve both resident satisfaction and efficiency. By shifting to data-driven solutions, properties can reduce congestion and open new revenue streams.
The top storylines in multifamily this week are Zark Series A funding, SmartRent announces new president and CEO, competition indicates ongoing apartment shortage, renters staying longer, value-engineering and costs, hoarding, AI invoice coding, AI takes center stage at Apartmentalize 2025 and steps for lease-ups.
Mill Creek Residential today announced the start of preleasing at Modera University Park, a contemporary midrise community in the vibrant University Park neighborhood. Modera University Park, which features 234 homes, is part of a charming neighborhood home to an eclectic array of coffee shops, brewpubs, retail and dining…
Mill Creek Residential today announced it has appointed Brent Elkins as an executive managing director of investment management. Elkins will be based in the company’s Boston office and will play a central role in the company's strategic planning and investor engagement, both domestically and globally.
Mill Creek Residential, a leading developer, owner-operator and investment manager specializing in premier rental housing across the U.S., today announced construction is underway at Modera Walsh Heights, a contemporary midrise community in the emerging Walsh master-planned development.
SmartRent Inc. today announced the appointment of Frank Martell as President and Chief Executive Officer, effective immediately. Martell has been a member of SmartRent’s Board of Directors and served on the Board’s Audit and Nominating and Corporate Governance Committees since June 2024.
By leveraging AI to solve the root cause of invoice coding challenges, operators can streamline AP workflows, minimizing errors and reducing unnecessary costs. More importantly, operators can strengthen their financial infrastructure, which ultimately enables real-time visibility and supplies the support needed to sustain long-term growth.