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Amazon recently issued an RTO requirement for thousands of employees, and their return revealed a variety of issues, including team members being directed to different locations, a shortage of desks, a lack of rooms for private video calls and one more that probably missed everyone's bingo card—not enough…
We can all agree that both resident and employee satisfaction are important to maintaining the balance in happiness within a community. When leasing teams are overwhelmed, they can't provide those critical social interactions with residents. When residents don't feel a connection with the community, they are less likely…
Consumers are hitting all sorts of review sites before they say 'go time' on a purchase. Given the importance placed upon reviews, the resident experience is one of the most important focuses for owners and operators. For many potential residents, this area will play an important role in…
For those of you plugged into the world of parking, you may have noticed a significant shift in the attitude toward parking in cities across the country. Hundreds of municipalities and two states have begun moving away from their current off-street parking regulations.
Whichever approach a company chooses, there are three main ingredients to a centralization project: self-guided tours, flexible labor and task automation. As with all recipes, each ingredient can be used to a different degree, depending on individual company preferences.