Package Management

Industry Trends Report | Week of November 17

The top storylines in multifamily this week are Brynson and Engrain team up to strengthen fee transparency, SmartRent names Ponthahil as CIO, REBA adopts Fabric to speed data delivery, inside the C-suite, generational diversity in the workplace, mailroom makeovers, GA4 demystified, AI and proptech startups and the latest…

Industry Trends Report | Week of October 7

The top storylines in multifamily this week are amenity fees vs. junk fees, navigating pet-friendly communities, halloween event ideas, the surge in deliveries and package management, bridging the digital divide, Grace Hill'a 2024 Impact Hero Winners, older adults flock to senior housing and rent growth to rise in…

The Price Tag for Superior Service and Convenience

Convenience comes at a premium, but Americans are increasingly willing to pay extra for services that simplify. This has naturally extended to multifamily housing, where residents often seek amenities that enhance their experience. What's critical is the approach they take when charging residents.

A Convenience Conundrum: The Burden of Same Day Delivery

The age of one-click purchases and same-day deliveries has created a new kind of monster — a significant increase in package deliveries to multifamily properties. The allure of free and immediate shipping, however, is reaching a tipping point for retailers and multifamily communities. It's making life difficult for…

Industry Trends Report | Week of September 9

The top storylines in multifamily this week are e-commerce and the package surge, setting workplace boundaries, maintenance issues and substitute housing, parking and resident satisfaction, using AI to streamline, medical services as an amenity, apartment affordability, inflation at three-year low and Freddie Mac's new CEO.