All the multifamily news you need
The top storylines in multifamily this week are preleasing begins at Modera Revere Beach, strong demand and rent deceleration, fair housing updates, nice vs. necessary in service, pet-related compliance, resident and employee onboarding experiences, marketing trends in 2026, voice search changing community names and tools to get in…
The top storylines in multifamily this week are increasing roommates and decreasing parking, the role of culture in employee retention, onboarding, rent payment options, digital leasing and the human touch, big data and loss, the next wave of migration, SFR markets and 2024 will be a year of…
Just as residents don’t want to be forgotten about after they move in, new associates don’t want to be thrown into the proverbial fire with little guidance or resources. A proper onboarding experience is critical, particularly in an industry with fierce competition to retain high-performing associates.
Low unemployment has made it more difficult for multifamily companies to attract top talent than the industry has faced in the past. A blend of technology and standard training methods crafted into digestible content will help boost retention and reduce hiring challenges and costs.
As the saying goes, “You never get a second chance to make a first impression.” Nicole Zdeb, Vice President of People Support at Birchstone Residential, discusses onboarding and new hires as well as the importance of having processes in place to ensure a new employee’s success.
Onboarding presents a greater challenge in this era of closed offices and social distancing. Edgewood and Vantage’s community managers are great at training new associates when they arrive onsite. The company has a centralized onboarding program to teach new hires the fundamentals.