If we look back at how the industry operated two or three decades ago, we might realize hiring and training practices haven’t deviated much since then. So in some ways, the industry’s relationship with existing associates and potential new associates is in need of a reboot.
When faced with delinquent renters, owner/operators and onsite teams can face up to four stages of revenue recovery. The quicker each stage is addressed, the quicker it may be resolved. Early and automated communication with the resident is key to achieving success, and recovering lost revenue.
As a panel discussed in the National Apartment Association webinar Rolling Out the Welcome Mat: Rethinking Pet-Related Restrictions, forward-thinking pet policies are more important than ever considering the pronounced rise in pet ownership over the past decade, particularly the past two years.
GiGstreem, a leading provider of high quality residential and commercial broadband networks nationwide, today announced an expansion of their networks to the Pacific Northwest. This expansion will bring broadband services to over 20 multi-tenant buildings in the greater Seattle area.
Even in the digital leasing environment of today, prospects still desire authentic human connection. While high-performing leasing teams do deliver exceptional customer service, their customer engagement recipe has a secret sauce—automation technology.
The work-from-home boom has given residents more of a practical approach when seeking amenities, and co-working spaces, private workstations, reliable Wi-Fi and conference rooms are often more important than a panoramic rooftop view.
The full-time air-conditioning season is approaching, particularly in the red-hot (pardon the pun) Sun Belt states where apartment growth has been steadily climbing (think Phoenix, among other markets). What is an apartment operator to do?
The top storylines in multifamily this week are utilizing automation to nurture leads, the potential of AI in property optimization, attracting and retaining associates, lease renewals at an all-time high, customer engagement and the South dominates as the best place for renters.
Sustainability, or “going green,” was once thought to be just a fad. But modern renters – notably Gen Z and millennials – would say otherwise. According to ApartmentData.com, about 80% of apartment residents believe that living in green apartment communities is good for their health.
Ashcroft Capital (“Ashcroft”), a vertically integrated multifamily investment firm, today announced the closing of a strategic partnership (the “Partnership”) with institutional investors including investment funds advised by Goldman Sachs Asset Management and Blackstone Strategic Partners.