As more and more communities allow pets onsite, most operators are seeing an uptick in assistance animal accommodation requests. It’s no secret that there are bad actors trying to pass their pets off as assistance animals to circumvent pet fees and restrictions.
There is no disputing that apartment operators have experienced a significant increase in emotional support animal accommodation requests in recent years. These can be a source of stress for onsite teams, but they don’t have to be. Policing these requests isn’t the best solution.