MULTIFAMILY NEWS
Three From PetScreening Named Influencers by GlobeSt.
by Paul Willis
PetScreening CEO and founder John Bradford, Vice President of Education Victoria Cowart and Director of Asset Owner Solutions Lori Trainer have been named 2026 Multifamily Influencers by GlobeSt. The recognition highlights their contributions to the industry through pet policy management, education and operator-focused solutions. Their work supports more pet-inclusive communities and helps property teams navigate assistance animal and compliance issues.
Read the article in The Multifamily Journal
Slow Rent Recovery is Colliding With Refinancing Deadlines
by Erika Morphy
Owners face mounting refinancing pressure as rent growth recovers too slowly to support property values before loans mature. With billions in commercial real estate debt coming due, higher borrowing costs and uneven market performance could force sales or valuation adjustments. Investors may find acquisition opportunities as financially pressured owners seek exits.
Waiting for Lower Rates Could Cost Multifamily Borrowers
by Charlie Kokernak
With nearly $757 billion in multifamily loans maturing through 2028, waiting for lower interest rates could leave borrowers with fewer refinancing options. Owners should start the financing process 12 to 18 months before maturity, allowing time to assess proceeds, address equity gaps and capitalize on favorable market opportunities before timing becomes urgent.
MULTIFAMILY NEWS
Introverted Leadership: Quiet Power, Purposeful Impact!
by Stephen Ursery
Introverted leaders bring valuable strengths to property management, including active listening, empathy, thoughtful decision-making and relationship-building. Rather than relying on high visibility or outspoken communication, they often lead through careful observation and purposeful conversations. Recognizing these strengths can help multifamily owner/operators develop more inclusive leadership cultures.
Fee-Nomenon: The Compliance Movement Reshaping Housing
by Kevin Juhasz
Growing scrutiny of rental housing fees is pushing owner/operators to reassess how charges are structured, disclosed and communicated. Regulatory changes are increasing pressure for transparent pricing and consistent compliance practices. Clear disclosures and proactive compliance can help reduce legal exposure while building resident trust.
Where Operators Are Spending and Saving
by Christine Serlin
Multifamily operators are approaching 2027 budgets with greater scrutiny of expenses, prioritizing investments that improve efficiency while controlling operating costs. Spending decisions increasingly require balancing staffing, maintenance, technology and resident experience against tighter margins. Identifying opportunities to optimize can help protect NOI.
INNOVATIONS & TECHNOLOGY
Your Residents Can Tell When a Robot Wrote It
by Stacey Feeney
AI-generated resident communications can save time, but impersonal messaging risks weakening trust and engagement. Multifamily teams should use automation to improve efficiency without sacrificing authenticity, tailoring communications to residents’ needs and maintaining a recognizable human voice. Reviewing AI-generated content for clarity and empathy helps ensure messages feel personal and strengthen relationships.
Read the article in Multifamily Insiders
Beyond Passwords: Building Trust and Staying Safe Online
by Tiffany De Alva
Online security increasingly depends on building trust while adopting stronger digital protection practices. Effective cybersecurity requires more than passwords. Users must recognize phishing attempts, protect personal information and use tools such as multifactor authentication. Organizations should establish clear protocols and make safe behaviors part of everyday routines.
Real Estate Is About to Get Its Own Flood of AI Slop
by Franco Faraudo
Generative AI is making it easier to produce large volumes of content, raising concerns about iow-quality material flooding digital channels. As listings, marketing copy and property information become more automated, credibility and differentiation will matter increasingly. Companies can protect their brands by producing content that serves audiences instead of algorithms.