Month: June 2026

Reviews vs. Resident Insights: Why Methodology Matters

When grounded in strong methodology, surveys provide a reliable lens into what residents truly value and where communities can improve. By reclaiming the integrity of surveys and applying them thoughtfully, operators can move beyond surface-level online scores and turn resident feedback into significant, actionable insight.

Disconnected Data Limits AI’s Impact in Multifamily

As AI-powered solutions continue to proliferate in the multifamily housing industry, operators are recognizing the limiting factor in their AI strategies: disconnected data. While multifamily does not lack for actionable metrics, the traditionally siloed structure of pricing, leasing, budgeting and maintenance systems effectively fragments property data.