David Stunja

Increasing Resident Satisfaction Through Pets

Ultimately, survey data reveals that pet-friendly properties carry the benefits of increased resident satisfaction and robust renewal rates among other results. Respondents acknowledge the accompanying challenges as well. Fortunately, the industry is more primed than ever to address any potential issues related to pet-friendliness.

Catch Me If You Can . . . And I Bet You Can’t!

Unfortunately, fraud is not a narrow topic in the apartment world. A panel of industry experts discussed the wide-ranging topic at the Apartmentalize 2023 session Catch Me If You Can . . . And I Bet You Can’t, providing a high-level account of their experiences with fraud and…

The Prevalence of Fraud in Multifamily

A gaggle of websites are dedicated to creating paystubs that appear to be authentic. Potential renters who otherwise wouldn’t qualify for an apartment home sometimes resort to this tactic to make it appear like they make more money than they actually do.

Pets: Love, Marketing and Lifetime Value

Many renters have pets and consider them indispensable members of their families. There are now more pets in the U.S. than children, according to the American Pet Products Association. In fact, 67% of U.S. households own a pet, and Americans spent approximately $99 billion on pets last year.