Month: January 2022

The Enduring Strength of Garden-Style Communities

Several years ago, some might have concluded that suburban, garden-style apartment communities were on the wane. I've always been a believer in this product type, but there was a lot of talk about the growing popularity of high- and mid-rise apartments in infill locations.

Communication to Drive Resolution

There are currently about 6 million people in the United States behind on their lease payments, and they owe an average of $2,250 each, according to the latest data from the Census Household Pulse Survey. That’s about $13.5 billion of income that should be in the bank accounts…

Package Follow-up Fatigue Stresses Resident Relations

More packages arrive each day at apartment communities, overflowing lockers and storage facilities and making a mess of common areas. Unfortunately, residents feel that urgency first-hand in the form of daily calls, texts, emails and resident portal reminders to pick up their packages.