INDUSTRY NEWS
Kairoi Named to NMHC’s 2026 Top 50 Managers List
by Stephen Ursery
Kairoi Residential has been named to the National Multifamily Housing Council’s 2026 Top 50 Managers list, marking a significant milestone for the firm. The company’s rapid portfolio growth reflects a strategic focus on operational performance and resident experience. By expanding its footprint and strengthening third-party relationships, Kairoi continues to scale its platform while maintaining service standards, positioning itself for sustained growth in an increasingly competitive landscape.
Read the article in The Multifamily Journal
Single-Family Rent Growth Hits Lowest Level Since 2010
by Erik Sherman
Single-family rent growth has slowed sharply, rising just 1.1% year over year in early 2026, the weakest pace for the sector since 2010. The deceleration reflects increased supply, higher vacancies and cooling demand after pandemic-era spikes. While this shift offers modest relief for renters, overall rent levels remain elevated, underscoring persistent affordability pressures.
Government Staffing Shortages Threaten Development
by Ryan Kushner
Local government staffing shortages are emerging as a key obstacle to housing development, with retirements and turnover among planners and attorneys slowing permitting and increasing costs. Nearly 38% of municipal workers are expected to retire within five years, increasing the need for stronger public-private collaboration and improvements to keep projects on track.
THOUGHT LEADERSHIP
Why Residents’ Voices Are Your Best Renewal Asset
by Jeff Proebstle
Resident feedback is becoming an essential part of renewal strategies, evolving from occasional surveys to ongoing, personalized engagement. By listening to residents continuously throughout their journey, operators can better understand their needs, enhance living experiences and foster trust. Responding to this feedback increases loyalty and improves retention.
Read the article in The Multifamily Journal
Fraud: Multifamily’s Rising Threat
by Paul Willis
Fraud is becoming a growing threat across multifamily, fueled by increasingly sophisticated tactics like fake identities and manipulated income documents. Operators face rising losses, evictions and administrative burdens as detection becomes more complex. The industry needs stronger screening tools to combat fraud while maintaining a seamless experience.
Executive Council: Multifamily Misconceptions (Part 2)
by Jessica Fiur
Multifamily professionals are being challenged to rethink common assumptions across the industry. Communities need to shift from reactive to data-driven operations, treat amenities as ongoing experiences and align with values-driven renters. In addition, talent shortages and market uncertainty require more flexible approaches to remain competitive.
MULTIFAMILY TECHNOLOGY
Too Many Tools, Not Enough Time
by Christine Serlin
An overload of property management technology is creating new inefficiencies for onsite teams, as multiple platforms, logins and disconnected systems consume time and complicate workflows. Instead of driving productivity, fragmented tech stacks can hinder both team performance and the resident experience. Multifamily is facing a growing need for streamlined, integrated solutions that reduce complexity while improving operational efficiency.
Read the article in Multifamily Executive
The Leasing Office’s Blind Spot: Monitoring Insurance Coverage
by Tiffany De Alva
A key blind spot in leasing operations is assuming renters’ insurance remains active after move-in. Policies often lapse during the lease term, leaving properties exposed to avoidable liability. Verifying coverage at move-in is not enough and ongoing monitoring is essential to ensure compliance, reduce risk and strengthen protection.
Calibrating Multifamily Marketing for Performance
by Corina Stef
Greystar’s “smarter scaling” approach to marketing allows it to align strategy with actual performance data, which can improve multifamily outcomes. Operators are moving toward more integrated, analytics-led systems that track ROI across channels. By tying marketing directly to leasing performance and operational KPIs, firms can better allocate spend.