Government Policy

The Price Tag for Superior Service and Convenience

Convenience comes at a premium, but Americans are increasingly willing to pay extra for services that simplify. This has naturally extended to multifamily housing, where residents often seek amenities that enhance their experience. What's critical is the approach they take when charging residents.

Industry Trends Report | Week of September 23

The top storylines in multifamily this week are resident incentives, hybrid work shapes design, smoking and accommodation requests, how AI is transforming maintenance, centralization popularity rising, project delays, oversupply conditions improving and how the rate cut affects multifamily investing.

Industry Trends Report | Week of September 16

The top storylines in multifamily this week are rewards programs, Harris vs. Trump on housing, cooling through the ground, how online reviews impact communities, e-mail marketing for multifamily, revenue management legislation, the Fed drops interest rates, multifamily completions surge again and Amazon orders employees back to the office.

Industry Trends Report | Week of September 9

The top storylines in multifamily this week are e-commerce and the package surge, setting workplace boundaries, maintenance issues and substitute housing, parking and resident satisfaction, using AI to streamline, medical services as an amenity, apartment affordability, inflation at three-year low and Freddie Mac's new CEO.

Industry Trends Report | Week of September 2

The top storylines in multifamily this week are high-speed internet and reliable cell reception, mystery shopping, fall package surge, finding lost pets, managed WiFi, marketing's growing influence in decision-making, Sun Belt growth and how the potential Fed rate cut will affect multifamily.

Industry Trends Report | Week of August 5

The top storylines in multifamily this week are the resident experience, team-building for success, deposit-free renting, communities that lead in innovation, leasing efficiency via automation, data insights for marketing, renters outpacing homeowners, new multifamily opportunities and abandon projects.

Industry Trends Report | Week of July 22

The top storylines in multifamily this week are outstanding outsourcing, younger generations and their pets, improving the move-in experience, happier residents stay longer, brand voice and SEO writing, supply spike hits markets and strong opposition to Biden's rental cap proposal.

Industry Trends Report | Week of June 24

The top storylines in multifamily this week are the benefits of assistance animals in a community, approaching technology, combatting package theft, disappearing parking minimums, simplifying centralization, proptech roundup, San Jose waives building fees and rent growth may affect interest rate cuts.