Operations

Industry Trends Report | Week of August 11

The top storylines in multifamily this week are if Delta was a multifamily community, flexible spaces at home, exterior improvements to boost ROI, PetScreening is a Fastest-Growing company, apartment construction plummets, why affordable housing is an oxymoron, hidden KPIs in marketing and operations, how AI is changing SEO…

Industry Trends Report | Week of August 4

The top storylines in multifamily this week are what Seattle CB121000 means for multifamily, proactive maintenance, handling deadbeat residents, MCR and online reputation, Jason Crumbley joins Zark, weak housing could push recession, invoicing tools falling short, floor plan page SEO and tools to evaluate solar ROI.

Industry Trends Report | Week of July 28

The top storylines in multifamily this week are resident retention strategies, marketing to long-time renters, brand style guides, home sellers delisting to rent, ROAD bill advances, multifamily dominates fundraising, streamlining tech stacks, video communication and social media branding.

How Video is Revolutionizing Resident Communication

Video is transforming how property managers engage residents. By featuring real team members in videos, communities can build trust, familiarity and stronger connections, reassuring residents about who oversees their community. These dynamic formats boost engagement and comprehension compared to static texts or emails.

Industry Trends Report | Week of July 21

The top storylines in multifamily this week are Berit Tomten name Woman of Influence, multifamily is an anchor in turbulence, underwriting metrics improve, pets and resident satisfaction, the Consumer Review Fairness Act, Gen Z and connected living, overlooked ROI metrics, social media metrics and smart energy managment.

Industry Trends Report | Week of July 14

The top storylines in multifamily this week are Modera St. Paul welcomes first residents, recovery will be incremental, multifamily outlook adjusted, fee transparency, using data for effective decision-making, manufactured housing's growing appeal, tech-driven maintenance training, AI and SEO strategy and using social media for conversions.

Industry Trends Report | Week of July 7

The top storylines in multifamily this week are app fatigue and convenience, pets and short-term rentals, where affordable housing is needed the most, PetScreening's new AI tool, Travtus and Engrain upgrade Everyday (AI), insurance costs easing, tackling fraud, tech adoption and authenticity in resident communication.

Industry Trends Report | Week of June 23

The top storylines in multifamily this week are inconsistent customer service, operators turn to tech parking challenges, four lessons from the LA fires, preleasing starts at Modera Kierland, NIMBYism solutions, rising apartment renewals, resident feedback, 3D printing poised to enter mainstream and refreshing vs. rebranding.