Operations

Industry Trends Report | Week of July 28

The top storylines in multifamily this week are resident retention strategies, marketing to long-time renters, brand style guides, home sellers delisting to rent, ROAD bill advances, multifamily dominates fundraising, streamlining tech stacks, video communication and social media branding.

How Video is Revolutionizing Resident Communication

Video is transforming how property managers engage residents. By featuring real team members in videos, communities can build trust, familiarity and stronger connections, reassuring residents about who oversees their community. These dynamic formats boost engagement and comprehension compared to static texts or emails.

Industry Trends Report | Week of July 21

The top storylines in multifamily this week are Berit Tomten name Woman of Influence, multifamily is an anchor in turbulence, underwriting metrics improve, pets and resident satisfaction, the Consumer Review Fairness Act, Gen Z and connected living, overlooked ROI metrics, social media metrics and smart energy managment.

Industry Trends Report | Week of July 14

The top storylines in multifamily this week are Modera St. Paul welcomes first residents, recovery will be incremental, multifamily outlook adjusted, fee transparency, using data for effective decision-making, manufactured housing's growing appeal, tech-driven maintenance training, AI and SEO strategy and using social media for conversions.

Industry Trends Report | Week of July 7

The top storylines in multifamily this week are app fatigue and convenience, pets and short-term rentals, where affordable housing is needed the most, PetScreening's new AI tool, Travtus and Engrain upgrade Everyday (AI), insurance costs easing, tackling fraud, tech adoption and authenticity in resident communication.

Industry Trends Report | Week of June 23

The top storylines in multifamily this week are inconsistent customer service, operators turn to tech parking challenges, four lessons from the LA fires, preleasing starts at Modera Kierland, NIMBYism solutions, rising apartment renewals, resident feedback, 3D printing poised to enter mainstream and refreshing vs. rebranding.

Industry Trends Report | Week of June 16

The top storylines in multifamily this week are Zark Series A funding, SmartRent announces new president and CEO, competition indicates ongoing apartment shortage, renters staying longer, value-engineering and costs, hoarding, AI invoice coding, AI takes center stage at Apartmentalize 2025 and steps for lease-ups.

Industry Trends Report | Week of May 19

The top storylines in multifamily this week are tech for resident retention, the tough road for energy efficiency, marketing strategies, teams that go above and beyond, Fair Housing and maintenance, the downtown development revival, CAPREIT named a top workplace, multifamily benefits from sidelined homebuyers and NYC's rent stabilization…