INDUSTRY NEWS
Engrain, Billee Integration to Deliver Data-Driven Utility Costs
by Marlena DeFalco
Engrain announced an upcoming integration with the utility billing platform Billee to enhance precision in utility costs within its SightMap fee calculator. The partnership will replace broad utility estimates with accurate property-level data, improving transparency in cost presentations. Operators can offer renters a clearer view of total living expenses while fostering trust. The integration is expected to launch in the first quarter of 2026 with initial pilot implementations.
Read the article in The Multifamily Journal
Mill Creek Promotes Chad DuBeau to CIO
by Paul Willis
Mill Creek Residential has promoted founding partner Chad DuBeau to chief investment officer. He previously served as executive managing director of multifamily residential development across several U.S. regions and now oversees the development and acquisitions teams. His appointment reinforces Mill Creek’s focus on internal leadership growth.
Quarterra Welcomes First Residents at Emblem Ravine
by Doug Pike
Quarterra announced that the first residents have officially moved into Emblem Ravine, a new community located in Oak Cliff, part of the vibrant Dallas-Fort Worth Metroplex. This garden-style property marks Quarterra’s first Emblem community in Texas and its tenth across the nation. Emblem Ravine offers a welcoming atmosphere complemented by a variety of amenities.
THOUGHT LEADERSHIP
MHN Executive Council: Tips to Build Your Personal Brand
by Jessica Fiur
Building a strong personal brand is about being genuine, clear and consistent. Professionals can stand out by defining a niche that truly reflects who they are, communicating their value with purpose and sharing real experiences that build trust. Instead of jumping on every trend, effective personal branding emphasizes meaningful visibility and authentic engagement. When aligned with expertise and values, a personal brand is a powerful tool for career growth.
Read the article in Multi-Housing News
Customer Service, Steering And Property Management
by Fair Housing Council
Customer service plays a critical role in property management, but it must be delivered with care to avoid fair housing violations. Everyday conversations, recommendations and responses can unintentionally cross into steering if they reference personal characteristics. Clear policies, consistent language and ongoing training help teams remain compliant.
The Authenticity Test Most Apartment Brands Fail
by Stacey Feeney
Most apartment brands fall short on authenticity, revealing a marketing pattern that undermines trust and engagement with renters. Superficial branding and inauthentic messaging weaken connections with prospects and residents. To succeed, marketers must align branding with genuine operational experience, emphasizing transparency and real resident stories.
MULTIFAMILY TECHNOLOGY
Autonomous Property Management: The Multifamily AI Revolution
by Dallas Doane & Hunter Holt
Autonomous property management uses artificial intelligence and automation to make operations more efficient and user-friendly. It helps teams by streamlining outreach to prospects, leasing, communicating with residents and more. This allows staff to concentrate on more valuable tasks and provides residents with a better experience. The shift can happen gradually, with smooth integration into existing systems that enhances overall efficiency and supports strategic growth.
Read the article in Multifamily Executive
Tech Doesn’t Fail—Adoption Does
by Tiffany De Alva
In the latest episode of Tiff Talks Tech, De Alva explains that technology itself rarely causes failure; poor adoption does. It breaks down why even well-designed tools can fall short when implementation, enablement and engagement are overlooked. She provides practical insights on rollouts that drive real usage and deliver intended returns.
Proptech Funding Rose to $16.7B in 2025
by Leslie Shaver
Proptech venture capital investment surged in 2025, with funding reaching approximately $16.7 billion as real estate technology draws increasing interest from investors focused on AI, automation and scalable solutions. Funding trends show a maturing market where capital flows toward tools that improve operations and resident experiences.