MULTIFAMILY NEWS
Ally Waste Introduces WasteOps Portal
by Marlena DeFalco
Ally Waste has launched WasteOps, a proprietary invoice-auditing platform that gives multifamily owners and operators portfolio-wide visibility into waste expenses. By analyzing historical invoices, the platform identifies avoidable fees, oversized service programs and other inefficiencies that often go unnoticed. The platform is designed to give owners and operators the same level of control over waste spend that they expect elsewhere in their operations.
Read the article in The Multifamily Journal
Lending Standards Ease But Only At The Biggest Banks
by Kristen Smithberg
Large banks are driving a modest easing in multifamily lending standards, while smaller institutions remain cautious. Although financing conditions are improving, credit availability is still uneven. The shift may provide additional borrowing opportunities for larger borrowers, but many multifamily investors will likely face tighter conditions.
Seattle Pares Back Environmental Review Appeals
by Ryan Kushner
Seattle has approved reforms eliminating a local environmental review appeals process that supporters say delayed zoning changes and slowed housing production. The change is intended to streamline development by reducing procedural hurdles while preserving access to judicial review. Proponents believe the reform will accelerate housing delivery.
THOUGHT LEADERSHIP
Emerging Trends in Resident Feedback
by Jeff Proebstle
Resident feedback is becoming a strategic business asset as renters place greater value on authentic experiences. Operators that actively encourage reviews and use feedback to drive operational improvements can strengthen resident satisfaction, retention and reputation. Rather than relying on occasional surveys, leading companies are treating resident insights as continuous operational intelligence.
Read the article in The Multifamily Journal
Sitting Down With Savas J. Karas of CAPREIT
by NAA Staff
Successfully adopting new technology demands thoughtful change management. Multifamily organizations can improve adoption by introducing technology at a manageable pace, providing ongoing training and recognizing that employees learn and adapt differently. A structured implementation plan that reinforces learning over time helps improve long-term success.
Survey Says…Nothing! Housing Metrics No One’s Questioning
by Christine Serlin
Apartment operators often rely on familiar performance metrics without questioning whether those numbers truly reflect business success. Focusing on outcomes instead of isolated data points can reveal more meaningful insights. Regularly evaluating which metrics drive better decisions helps avoid misleading conclusions and build strategies based on measurable results.
INNOVATIONS & TECHNOLOGY
Harnessing AI-Assisted Design During Early Feasibility
by David Layman
AI-assisted design is helping developers evaluate project feasibility earlier by accelerating zoning analysis, site capacity studies and conceptual planning. Faster access to design alternatives enables teams to identify stronger development opportunities and reduce risk before significant capital is committed. While AI enhances speed and efficiency, experienced architectural oversight remains essential to navigate regulatory complexities and ensure sound development decisions.
Read the article in Multi-Housing News
Tracking Algorithmic Rent-Pricing Lawsuits
by Multifamily Dive Staff
Challenges involving algorithmic rent pricing continue to expand as lawsuits and new state and local regulations reshape the industry. Ongoing cases are testing the use of pricing software. Owners, operators and technology providers face increasing scrutiny as courts and lawmakers define the future of revenue management tools.
Designing for Low-Carbon, High-Density Living
by Cory Smith
Designing low-carbon, high-density multifamily housing requires sustainability to be integrated from the earliest planning stages. Prioritizing energy-efficient building systems, low-carbon materials, walkable communities and resilient design can reduce long-term operating costs while meeting growing regulatory and market expectations.