app tech

The top storylines in multifamily this week are rent reporting to credit bureaus, smoke-free apartments, net operating income, flexible rent payments, app tech that drives resident retention, ChatGPT uses and risks, construction soars, higher-income renters increasing and student housing rent growth.

Today's prospective renter experience barely resembles the traditional model deployed in recent decades. It is now fully mobile and self-sufficient, and empowers renters with more control over the process from Day 1. So why does the post-move-in resident app experience often become so convoluted?