We are faced with two incredibly challenging issues today — racial injustice and a pandemic — that are changing the course of our future. To say that communication is difficult would be worse than an understatement. The key to communication in the midst of it all is found in your values.
Long before the coronavirus outbreak was classified as a pandemic, many apartment management companies created crisis plans for the possibility of widespread disease. So much for planning. It’s painfully clear that the plans were merely guidelines based on hypothetical situations.