All the multifamily news you need
Mystery shopping has existed since the 1940s, but, even after 80 years, its presence in the multifamily industry remains underutilized. Mystery shopping can be an excellent tool for ascertaining the customer experience and the effectiveness of on-site teams, as well as a way to assess the digital aspects…
Grace Hill announced that the company won the 2024 NAA Excellence Award in the Supplier Company of the Year category. Grace Hill was selected based on its ability to adapt to the shifts in the multifamily industry landscape and provide its clients with the most comprehensive solutions.
Connecting with a mentor can bring much-needed guidance and perspective to the journey. Surprisingly, mentorships are not as common as one might think. Discovering this, Tara Samuels founded Multifamily Mentor Matchmaking to connect ambitious industry employees with mentors.
Grace Hill announced PerformanceHQ, their new technology platform. PerformanceHQ provides customers with one centralized technology platform that offers a streamlined user experience and new insights, promoting a cycle of performance improvement.
Grace Hill announced the hiring of Jen Tindle as Vice President of Strategic Insights. She will play a pivotal role in driving customer-focused insights across all products of Grace Hill and other meaningful customer data, including market trends, consumer behavior and emerging opportunities.
The top storylines in multifamily this week are maintenance at pet-friendly communities, what today's residents want, flex rentals boosting cash flow, connectivity, mapping technology, digital retrofitting, Stevie Awards, Apartmentalize and a hard landing for the economy becomes more real.
Grace Hill announced it won an impressive four 2024 Stevie American Business Awards, including two golds. The company was honored with two Gold Stevie Awards in customer education and marketing, a Silver Stevie in marketing and a Bronze Stevie in customer service.
A lack of preparation can lead to disaster or even tragedy. The worst mistake any organization can make is to not have any defined emergency plans in place. This is a recipe for disaster in any situation. Taking proactive measures to safeguard properties and protect residents is essential.