THOUGHT LEADERSHIP
Best Maintenance Practices for Pet-Friendly Communities

by Arlene Mayfield
A proactive approach to maintenance in pet-friendly communities can minimize damage and maintain a positive living environment for all residents. Communities can take practical steps to mitigate pet-related wear and tear, including durable materials, enhanced cleaning protocols and tracking the pet population. Using these resources can contribute to a harmonious and well-maintained environment.
Read the article in The Multifamily Journal
Back to Basics: What Today’s Residents Want
by Tim Bruss
A smart approach to multifamily property upgrades consists of blending functionality with value, including the creation of inviting outdoor spaces and offering resources that enhance tasks for residents and prospects. Streamlining experiences with a focus on practicality over flash will resonate more and increase ROI.
Flex Rentals Are Boosting Cash Flow for Multifamily
by Leah Daffen
Occupancy rates have stabilized throughout the industry, but many multifamily owners are looking for new avenues of revenue as vacancy remains higher than desired and more supply moves into the market. Flex rentals, which appeal to younger generations and digital nomads, are helping many companies fill in the gap.
MULTIFAMILY TECHNOLOGY
Unlocking the Future of Connectivity in the Built Environment

by Ed Wolff
The rapid evolution of tech-based features and services in the multifamily space can put a strain on connectivity for a community, necessitating a rethinking of how communities provide WiFi service to their residents. The average household now has 17 devices connected to the Internet at the same time but a scant 1% of residents have access to community-wide connectivity while more than 79% have expressed interest in this type of access.
Read the article in The Multifamily Journal
The Role of Mapping Tech in Self-Service Leasing
by Andrew Ruhland
Self-guided tours and self-leasing have been swiftly adopted by multifamily over the last several years, proving to be a helpful companion to busy onsite teams. Assisting with this shift are interactive community maps that can display entire properties with more granular details that prospects desire.
Read the article in Rental Housing Journal
Retrofitting Multifamily Communities for Digital Natives
by Diana Mosher
The acceptance of technology has significantly outpaced the ability of some aging multifamily properties to keep up. To remain relevant in an increasingly competitive environment, modernization is a must. Owners can meet the needs of digital natives with the availability of new tools.
Read the article in Multi-Housing News
INDUSTRY NEWS
Another Astonishing Year for Grace Hill at the Stevie Awards

by Darcey Leach
For the third straight year, Grace Hill had an incredible showing at the 2024 Stevie American Business Awards, building on successes from 2022 and 2023. The company was honored with two Gold Stevie Awards in customer education and marketing, a Silver Stevie in marketing and a Bronze Stevie in customer service. Judges of the awards praised Grace Hill’s training as “the best in real estate” and said it is “an organization looking beyond revenue generation and focusing on overall customer satisfaction.”
Read the article in The Multifamily Journal
10 Things: Feel the Love at Apartmentalize
by National Apartment Association
Award-winning Hamilton actor Leslie Odom Jr. and actor/hip-hop artist Mark Wahlberg are two of the keynote speakers at Apartmentalize 2024, June 19-21 in Philadelphia. Also slated to speak at the annual conference is Kyle Carpenter, the youngest living Medal of Honor recipient. This year also features more than 90 educational sessions.
Read the article in UNITS
Hard Landing Scenario Becomes More Real
by Erik Sherman
Productivity is up marginally and unit labor costs have surged, and some economists see this as a potential snag in achieving a “soft landing” for the economy. The imbalance poses a hurdle for the Federal Reserve as inflationary pressures persist. Other economists remain hopeful, citing a possible slowdown in wage growth and inflation ahead.
Read the article in GlobeSt