Training/Onboarding

Industry Trends Report | Week of December 11

The top storylines in multifamily this week are increasing roommates and decreasing parking, the role of culture in employee retention, onboarding, rent payment options, digital leasing and the human touch, big data and loss, the next wave of migration, SFR markets and 2024 will be a year of…

Creating the Optimal Onboarding Experience

Just as residents don’t want to be forgotten about after they move in, new associates don’t want to be thrown into the proverbial fire with little guidance or resources. A proper onboarding experience is critical, particularly in an industry with fierce competition to retain high-performing associates.

Industry Trends Report | Week of November 6

The top storylines in multifamily this week are revolutionizing delinquency solutions, capturing the attention of renters, talent and supply chain issues, parking and reputation, digital marketing strategy, resident retention, renter preferences, the battle over service fees and owners doing more with less.