by Paul Willis
LIVEbe, a premier apartment developer and operator dedicated to delivering distinct apartment homes within connected communities, today announced that all four LIVEbe-managed apartment communities have been recognized with 2021 SatisFacts Resident Satisfaction Awards.
2Hopkins (Baltimore), The Remy (Lanham, Md.), Glen Oaks (Greenbelt, Md.) and The Bowen (Bowie, Md.) each won individual community awards, with 2Hopkins leading the way with a 4.75 rating on a 5-point scale. The Remy (4.59), Glen Oaks (4.62) and The Bowen (4.71) also well surpassed the 4.0-point threshold needed to qualify for a Resident Satisfaction award, based on a minimum of 25 surveys.
By virtue of the success of the individual communities, LIVEbe, the multifamily division of Berman Enterprises, also earned a national SatisFacts Resident Satisfaction Award. The company averaged a stellar 4.65 on surveys across the portfolio, based on a minimum of 100 surveys. Additionally, 2Hopkins, The Remy and Glen Oaks received an ApartmentRatings Top Rating Award for scoring an A-minus or better on at least five reviews in 2021.
“We’ve never wavered on the idea that if you take care of your associates, they will subsequently take care of your residents,” said Elaine De Lude, vice president of LIVEbe. “While these awards reflect our wonderful team, we’re extremely grateful for the feedback of our cherished residents, as well. While only 25 surveys are needed to qualify at each community, we received a total of 1,427 completed surveys from the four, and we genuinely use the feedback to further cultivate the resident experience.”
LIVEbe recently added a fifth community, The Remy Phase II, which began leasing earlier this year.
2Hopkins and The Remy are LIVEbe developments that have consistently generated high resident satisfaction levels since their inception. 2Hopkins is a luxury high-rise in Downtown Baltimore that includes 183 apartment homes and a refined package of amenities. 2Hopkins began leasing in 2017 and was the first apartment in the U.S. to implement refrigerated lockers from Smiota, Inc.
The Remy sits in the Harkins District of Prince George’s County and features 278 homes. The midrise community, which also opened in 2017, will be closely connected to its new phase. Residents of each community have access to the well-crafted amenity spaces at each building.
Glen Oaks was acquired in 2014 and offers quick access to nature trails and the Capital Beltway. The community features 463 homes and is notable for its spacious layouts and innovative floor plans.
The Bowen boasts a stellar location near Bowie Town Center and is situated approximately halfway between Baltimore and Washington, D.C. Berman Enterprises acquired the community in 2014, and LIVEbe took over management responsibilities in 2018.
“We are proud of our teams at all four of these communities,” said Jennifer Rucker, vice president of operations for LIVEbe. “Each team has worked diligently to create a quintessential LIVEbe living experience in a distinct location. We strive for consistency, and nothing underscores it more than having each of your communities recognized for premier levels of resident satisfaction. While we’re grateful for the awards, we’ll continue to strive to be even better.”