resident experience

If Delta Was An Apartment Community

If Delta Airlines was a multifamily community, 41% of its income would be rentable items. That's right. Delta's earnings statement from Q1 2025 shows that 41% of the airline's total income comes from ticket-related premium products. Technology makes it happen, and multifamily needs to follow that flight path.

Driving Resident Interaction with Genuine Stories

Authentic storytelling has a powerful ability to deepen resident engagement in multifamily communities. When people open up about their experiences and perspectives, it fosters a shared identity that brings residents together and encourages everyone to get involved in community activities.

Industry Trends Report | Week of February 24

The top storylines in multifamily this week are third-party management, more 2025 goals, multifamily priorities, happier teams and residents, AI in real estate decisions, pricing algorithms, three-day evictions bill, Grace Hill names new CTO and VP of Growth and housing starts favor multifamily and BTR.

Turning Dormant Amenities into Opportunities

In the realm of property management, rentable amenities present an often-overlooked revenue opportunity. It's not that residents don't want to use these spaces, it's often a matter of not knowing how. These items can generate new income streams while enhancing the resident experience.