How One Operator Is Leveraging Tech to Navigate a Complex Regulatory Landscape

Realtor explaining floor plan to couple buying a house, closeup shot

In an increasingly complex legal and regulatory landscape, multifamily operators have several moving pieces to navigate in their efforts to remain compliant. Mill Creek Residential is leaning on technology and innovation to remain ahead of the curve.

That’s in addition to a team of in-house experts who specialize in the various nuances of fee transparency, jurisdiction-specific regulations, Fair Housing guidelines, and additional areas of compliance. Their efforts have tremendously aided the undertaking, as well, for the Boca Raton, Fla.-based operator with a nationwide portfolio of more than 34,000 homes. 

The mission to strengthen compliance is multitiered. According to Samantha Chalmers, director of innovation and integrations for Mill Creek, the effort not only requires detailed, up-to-the minute knowledge of ever-changing legal requirements, but also the adoption of cutting-edge technologies that work to ensure the company remains in compliance.

Read Paul Willis’ article in the Multifamily Executive.

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