THOUGHT LEADERSHIP
On-Demand Living: How Communities Can Avoid Falling Short

by Eric Rasmussen
The trend of on-demand living in multifamily communities is on the rise, prompting owners and operators to rethink how they meet residents’ growing expectations for flexibility, convenience and quick access to services. By integrating smart home technologies, offering flexible leasing options and upgrading communal spaces to enhance community feel, property owners can better cater to what modern residents want and boost overall satisfaction.
Read the article in The Multifamily Journal
Leading by Example, Making Her Mark in Construction
by Diana Firtea
Ann-Marie Jennette, a project executive at Suffolk, opens up about her journey in the construction industry, where men have long dominated. With nearly 20 years of experience under her belt, she reminisces about pivotal projects that shaped her career, including the iconic Mandarin Oriental Hotel in Boston’s Back Bay.
Recycling Gets Complicated: Beyond the Three Rs
by Bendix Anderson
Property managers face growing challenges with their recycling programs, triggered by stricter regulations, contamination problems and differing local policies. Onsite teams will need to educate residents about proper recycling practices and work closely with waste haulers to improve efficiency and support effective waste management.
MULTIFAMILY TECHNOLOGY
The Problems With the Return to Office: What Multifamily Can Learn

by Cory Smith
Many companies, including Amazon, are facing challenges in their return-to-office (RTO) efforts, especially with unforeseen problems such as parking shortages. This is a struggle that multifamily communities know well, as parking issues often hurt resident satisfaction and retention. Fortunately, the multifamily industry has a way forward. Automated parking management systems can help make better use of available space, improve the experience for residents and even create additional revenue opportunities.
Read the article in The Multifamily Journal
Leveraging Training Tech to Build Culture and Retain Talent
by Tiffany De Alva
Ongoing training is crucial for career growth in the multifamily industry. Today’s technology allows companies to create customized training programs that cater to various career paths and learning styles. Stephanie Anderson from Grace Hill joins TiffTalksTech host Tiffany De Alva to discuss approaches to professional training.
The Changing Rules of Reputation Management
by Evan Reyne and Virginia Love
The FTC recently instituted new guidelines prohibiting fake reviews, incentives for positive feedback and suppression of negative comments. With substantial fines for violations, it’s critical for owners and operators to develop sound reputation management strategies to comply with these regulations and maintain trust.
INDUSTRY NEWS
PetScreening Unveils ‘The State of Pets in Rental Housing Report’

by Paul Willis
PetScreening’s “The State of Pets in Rental Housing Report” reveals trends and challenges in rental housing. It shows that 60.7% of single-family and 46.5% of multifamily respondents noted higher resident satisfaction in pet-friendly homes. However, problems like unauthorized pets, property damage and navigating assistance animal requests remain. Properties are standing out from the crowd with amenities such as pet waste stations (59%), outdoor spaces (41%) and onsite dog parks (35%).
Read the article in The Multifamily Journal
Trilogy Real Estate Group, Greystar Announce Partnership
by Andrew Ruhland
Trilogy Real Estate Group, based in Chicago and Miami, has formed a strategic partnership with Greystar, a leader in residential real estate. This collaboration follows Trilogy’s recent $500 million sale of 11 properties with 2,845 units. The partnership aims to use Greystar’s resources to improve resident experiences and property performance.
Multifamily Absorption to Slow in 2025 After Surging Last Year
by Kristen Smithberg
Multifamily housing absorption is expected to slow down this year after surging in 2024, when 480,000 rental units were absorbed. For 2025, absorption rates are predicted to stabilize, reflecting traditional trends influenced by job growth. This indicates a return to normalcy in the multifamily housing market after last year’s extraordinary demand.