maintenance

Industry Trends Report | Week of August 4

The top storylines in multifamily this week are what Seattle CB121000 means for multifamily, proactive maintenance, handling deadbeat residents, MCR and online reputation, Jason Crumbley joins Zark, weak housing could push recession, invoicing tools falling short, floor plan page SEO and tools to evaluate solar ROI.

If Consistency is Key, Inconsistency Makes Renters Turn Theirs In

There's no doubt that residents consider customer service quality a primary factor in their lease renewal decisions. Yet, many owners and operators face significant challenges in delivering consistent service, leading to high resident turnover rates that can severely impact the bottom line. Delays, gaps and inefficiencies remain critical…

Industry Trends Report | Week of June 2

The top storylines in multifamily this week are dissecting energy savings, Grace Hill wins four Stevies, outcomes from rent control, rent reporting, finding investment gems, relying too much on automation, data visualization in maintenance, managing your tech stack and the fall of security robots.

Industry Trends Report | Week of May 19

The top storylines in multifamily this week are tech for resident retention, the tough road for energy efficiency, marketing strategies, teams that go above and beyond, Fair Housing and maintenance, the downtown development revival, CAPREIT named a top workplace, multifamily benefits from sidelined homebuyers and NYC's rent stabilization…

A Multifamily Mantra: Tech for Retention

As the multifamily industry gears up for its peak leasing season, it finds itself at a critical turning point. Although more prospects are checking out properties, keeping current residents happy is essential for maintaining profitability and controlling turnover costs. It's also essential for communities to be prepared to…

Industry Trends Report | Week of March 3

The top storylines in multifamily this week are the benefits of proactive maintenance, 2025 spring leasing preview, how to address the top renter pet peeves, monetizing dormant amenities, how self-service is transforming leasing, why companies need to benchmark, Mill Creek named Development Firm of the Year and lenders…

The AI-Driven Evolution of Multifamily Properties

Artificial intelligence (AI) is revolutionizing multifamily real estate by enhancing operational efficiency and resident experiences. Tools like predictive analytics, chatbots and smart technologies are streamlining property management tasks such as maintenance scheduling, lease renewals and rent collection.

Industry Trends Report | Week of November 4

The top storylines in multifamily this week are marketing after peak season, who should handle parking in a community, 2024 Voice of the Property Manager, fraud detection, interactive maps for maintenance, multifamily absorption hits record levels, CRE in the Trump Administration and California voters reject rent control.