amenities

Increased Satisfaction Is as Simple as Opting In

You can't make an omelet without breaking eggs. Similarly, you can't create a well-ordered parking ecosystem in a multifamily community without consequences for people parking in spaces they shouldn't be in. Owners and operators can win overall parking satisfaction by allowing their residents to play an active role…

Challenging Assumptions About Apartment Operations

In today’s multifamily landscape, understanding resident preferences is paramount. At the Apartment Innovation and Marketing Conference, industry leaders debunked assumptions with hard data. Reliable cell reception is the most desired amenity and five-star reviews don't have the perceived influence.

Back to Basics: What Today’s Residents Want

When a property is performing upgrades, the same space almost certainly would be better allocated toward attractions that would be used more frequently, such as coworking spaces or other features that cater to the work-from-home resident.

Industry Trends Report | Week of April 8

The top storylines in multifamily this week are irresistible amenities, improvements to drive NOI, avoiding rent concessions, tech and the human touch, collecting rent in today's economy, pet data, the modern American Dream, maintenance appreciation and Chicago set to boost multifamily supply.

Community Improvements That Drive NOI

Several owners and operators share their thoughts about the types of capital improvements likely to prove effective in the current market—and those less likely to work—as well as their optimal processes for determining which upgrades to move forward with.

Beyond Four Walls: Crafting Irresistible Amenities

Gone are the days when four walls and a roof would suffice. Renters seeking a community that caters to their lifestyle and goes beyond the basics, and multifamily must adapt to meet these evolving demands. Convenience features enhance resident satisfaction and boost NOI.