CRM Automation

Industry Trends Report | Week of December 5

The top storylines in multifamily this week are using automation for retention, helping associates face change, improving apartments for remote workers, people are looking to move, hiring property management and multifamily helping the homeless.

Untapped Potential: Examining the New Wave of CRM Capabilities

CRMs are already critical to customer service, but operators can benefit even further by utilizing some key integrations that will be the difference between employing a good leasing strategy and an exceptional leasing strategy. Operators are now experimenting with new tools that enhance its capabilities.

Supercharge Your CRM With Nurture Boss

Knock’s made friends with NurtureBoss, so your leads receive automated email and text follow-ups until they convert into residents and beyond. Sydney chats with Jessica Carter and Tristen Menz from Nurture Boss, plus a special guest appearance from Knock’s head of partnerships, Dorota Firek.

Industry Trends Report | Week of March 28

The top storylines in multifamily this week are leasing technology, centralization, the steps for effective resident communication, multifamily and the 4-day workweek, social media leasing and building a strong company culture for retention.