All the multifamily news you need
This week's top multifamily news includes: work-from-home's impact on resident needs, continued confidence in multifamily housing fundamentals, contactless package management, diversity and inclusion in multifamily, the year-end multifamily buying spree and workforce housing development.
Inside this issue: modern package management and customer service, preparing for compound disasters, data integration, millions fleeing major cities in pandemic, Jacksonville's shipping container apartments and the future of urban parking due to Covid.
There are a number of differentiators in multifamily that owners and property managers lean on to promote their properties. Location, amenities, technology, services and square footage all come at a premium. But with all else being equal, the tipping point is customer service.
Property managers need a package solution that consolidates package services and drastically reduces the number of delivery personnel who require access to the property on a daily basis. By limiting foot traffic in and out of the building, operators can also limit the potential for exposure.
The impact of pets on resident satisfaction, fixing the package overflow problem, what Porsche can teach us about property management, getting buildings ready for a Covid winter, the never ending rent control battle and the impact of Covid on renters vs. homeowners make up this week's multifamily industry…
Fetch, an off-site package solution for multifamily communities, predicts that the onslaught of packages will be a lasting effect of the pandemic. Year-over-year package numbers increased by 39% in March and 48% in April, but then skyrocketed 58% in May and 63% in June.
With more residents spending more time at home during the pandemic, and fewer venturing out to the store for basic supplies, operators have been faced with a flood of packages that has made every week feel like the holiday rush, turning every day into Parcel Armageddon.
Of the countless ways COVID-19 has impacted the multifamily industry, one of the most lasting effects may be package volume. As brick-and-mortar stores temporarily closed and consumers became hesitant to venture out, renters increasingly turned to online shopping.