Resident satisfaction

Increased Satisfaction Is as Simple as Opting In

You can't make an omelet without breaking eggs. Similarly, you can't create a well-ordered parking ecosystem in a multifamily community without consequences for people parking in spaces they shouldn't be in. Owners and operators can win overall parking satisfaction by allowing their residents to play an active role…

Whose Plate Should Parking Be On?

Parking problems can be a significant source of stress and sometimes conflict. In many instances, there's little that can be done to change the situation from an infrastructure standpoint. Many communities have what they have for spaces and the system functions at the whims of resident demand.

Parking Problems? 3 Steps to Rev Up Resident Satisfaction

With more than 30% of residential communities suffering from parking pains, it's a no-brainer to navigate these parking pitfalls toward smoother satisfaction rates. During planning and budget season, when the weight of cost-intensive solutions feel heavy, consider three steps to solve parking without additional investment.

Managed WiFi: A Smart Investment with High Returns

Although having multiple service provider options is appealing for multifamily residents, managed WiFi providers are emerging as an all-encompassing solution. These services offer a blend of features while allowing operators to meet resident demand while simultaneously increasing ROI.

Retaining Residents: It’s All About Giving Them Choices

While a smooth-running property is part of the equation, the most important component to driving renewals is to think of retention more holistically and provide residents with true optionality at the point of renewal. Retention can and should be about more than just keeping a resident in their…