training

Grace Hill announced it won an impressive four 2024 Stevie American Business Awards, including two golds. The company was honored with two Gold Stevie Awards in customer education and marketing, a Silver Stevie in marketing and a Bronze Stevie in customer service.

A lack of preparation can lead to disaster or even tragedy. The worst mistake any organization can make is to not have any defined emergency plans in place. This is a recipe for disaster in any situation. Taking proactive measures to safeguard properties and protect residents is essential.

With January being National Human Trafficking Prevention Month, educating every employee in a company is critical to identifying potential victims and increasing the rescue rate. As an industry, we need to familiarize ourselves and take advantage of all of the available multifamily-focused resources.

The top storylines in multifamily this week are parking management, recession proofing, the difference between service and support animals, marketing and the C-suite, AI and due diligence, ev charging rules, owner expenses for every dollar, SCOTUS denies rent contol case, and development delays.

A community’s maintenance team is the central component to keeping the property operating at peak performance. Ensuring that a community’s maintenance operations continuously run smoothly requires a robust commitment to ongoing training and support.

Low unemployment has made it more difficult for multifamily companies to attract top talent than the industry has faced in the past. A blend of technology and standard training methods crafted into digestible content will help boost retention and reduce hiring challenges and costs.

One of the biggest issues facing multifamily has many different names. While “The Great Resignation" and “Quiet Quitting” may make for great headlines, these labels take away from the complexity and nuance of the issue — the gaps in the employee experience are affecting drive, performance and retention.

Grace Hill, the real estate industry's only talent management solution covering policies, training and assessment, today announced that Gregory Lozinak, a well-respected industry veteran and proptech advocate, will join the company as senior vice president of account management.