Property Management

Investing in Maintenance Training and Support for Multifamily Success

by Kevin Juhasz

One constant in multifamily is the importance of maintenance teams when it comes to resident retention and lease conversions. A community’s maintenance team is the central component to keeping the property operating at peak performance— from individual apartments to common areas and more. Ensuring that a community’s maintenance operations continuously run smoothly requires a robust commitment to ongoing training and support.

With hiring and retention a continuing challenge in multifamily, a well-built, growth-focused training platform and certification process that also touches on customer service and technology is a must for any company seeking maintenance success.

Read Kevin Juhasz’s article in Multifamily Executive.

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