Andrew Ruhland

Value-Add Still Adds Up 

Flipping any kind of real estate is a lot easier when the cost of capital is low, a condition that began deteriorating in early 2022 when the Federal Reserve began a long upward hike of the federal funds rate. Data from the National Multifamily Housing Council published in…

Up-Front Fee Transparency Reshapes Multifamily Marketing

Price transparency has become an expectation of consumers spanning nearly every industry, and the multifamily space is finally catching up. Unlike other industries, such as travel and retail, which might have two or three factors contributing to a total cost, multifamily operators are having to account for countless…

Why Fee Transparency May Be the Focal Amenity for Renters

Transparency has become the hallmark of consumer trust across nearly every industry. People want to know exactly what they’re getting and what they’re paying for. From making travel plans to retail purchases, consumers are looking at the details. Within the multifamily space, transparency is no longer a bonus—it’s…

The New Rules of Automation in AP

As operators navigate the future of AP processing, utilizing automation that prioritizes high-quality data will be critical for sustained success. With stakes higher than ever, the tools necessary to remedy the problem are readily available and proven to be extremely effective. By leveraging AI-based solutions, operators can ensure…

Industry Trends Report | Week of September 8

The top storylines in multifamily this week are Engrain launches "All-In" pricing, hurricane season preparation, NYC voters facing three housing proposals, clearer pricing as states take on fees, verified renter benefits, LA's housing crisis is an opportunity, storytelling strategies, costly accounts payable mistakes and a multifamily cybersecurity guide.

Risky Business: Accounts Payable Mistakes Are Costing You

Errors are an inevitable part of doing business. In accounts payable (AP), they go beyond minor mishaps and can spiral into serious financial losses, strained vendor relationships, operational inefficiencies, and even compliance violations. To preserve financial health and maximize net operating income (NOI), operators must recognize the real…

If Delta Was An Apartment Community

If Delta Airlines was a multifamily community, 41% of its income would be rentable items. That's right. Delta's earnings statement from Q1 2025 shows that 41% of the airline's total income comes from ticket-related premium products. Technology makes it happen, and multifamily needs to follow that flight path.