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Industry Trends Report | Week of September 22

The top storylines in multifamily this week are using data to assess amenities, things pros wish they knew when they started, the evolution of student housing, residents want energy efficiency, Kendall Pretzer is a best boss, Amanda Eastwick launches WILD, PPC gaining steam, digital concierge services and AI's…

Risky Business: Accounts Payable Mistakes Are Costing You

Errors are an inevitable part of doing business. In accounts payable (AP), they go beyond minor mishaps and can spiral into serious financial losses, strained vendor relationships, operational inefficiencies, and even compliance violations. To preserve financial health and maximize net operating income (NOI), operators must recognize the real…

App Fatigue and the Consequences of Feigning Convenience

Even in a strong market, retaining current residents and avoiding turnover costs is still cost-effective. Empowering residents with the tools they need to manage their homes and lives seamlessly, and a unified platform increases resident satisfaction, builds loyalty and differentiates communities in a competitive market.

The Complexities of Invoice Coding in Multifamily

By leveraging AI to solve the root cause of invoice coding challenges, operators can streamline AP workflows, minimizing errors and reducing unnecessary costs. More importantly, operators can strengthen their financial infrastructure, which ultimately enables real-time visibility and supplies the support needed to sustain long-term growth.

Navigating the Future of Rent Reporting

If the multifamily industry can implement effective rent reporting programs on its own, the chances increase that the sector can govern itself and not have outside interference from regulatory bodies. What’s certain is rent reporting isn’t a passing trend. It’s here to stay, and operators that offer it…

Seeing is Believing

Looking ahead, automation will expand its role in data visualization—reducing manual tasks, streamlining reporting and enabling predictive maintenance strategies. The ultimate goal is to pinpoint building issues before they escalate into more costly problems. With the right tools, maintenance teams can shift from reactive fixes to proactive planning.